How do I track the progress of my survey sent through Shopify?

How do I track the progress of my survey sent through Shopify?

To track your survey:

  1. Click the survey you want to track from the list of published surveys.
  2. Click  Overview  to view the following details.
    Zoho Survey Shopify order overview
    1. Invitations  - Displays the details of how many of your respondents have opened your invite, how many are yet to open it, if any email has been scheduled or bounced, or if someone has unsubscribed from your invite. 
    2. Collector list  - Shows the collector from which the survey has been sent. You can also see the list of collectors here.
    3. Responses  - Displays the total number of responses, and the details of completed, partial, and disqualified responses.
    4. Invite History  - Displays the date and other details of each invite. Click View for a detailed history. You can also send reminders here.
  3. Click  Recipients  to see the following details.
    Zoho Survey Shopify order recipients
  1. Search Recipients  - Search for a recipient by using keywords.
  2. Email  - Displays email addresses of the customers.
  3. Order Number  - Displays the order numbers.
  4. Sent  - Displays whether your invite has been sent.
  5. Responded  - Displays the response status of your survey. If they have responded, click View Response. This will take you to the reports section, where you can see the responses in detail. You will also be able to track the respondent variables applied here. 
  6. Filter  - Filter your recipients based on various parameters. Click Go back to Campaigns List to see the list of surveys you have already sent. You can find the following here:
  7. Store responses chart and all your distributions
  8. Responses table with the date of distribution, name of the survey, response status, and distribution type
  9. List of distributions
  10. Filters to categorize the distributions

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