Is it possible for me to have a list of all my Brand @mentions in one place?
Yes, you can view all of your Brand mentions for Facebook and Twitter on the Monitor tab. Here's how you can do this:
You have add the @Mentions column for Twitter, as well as the Page Mentions column for Facebook Page from the orange + sign on your Monitor tab.
In addition to this, you can also set up custom columns that help you search for your Brand as a keyword or a hashtag - which will display engagers who have used these specific terms to Tweet about your Brand on Twitter.
While some engagers may choose to write to you as @Zylkertravels for instance, others might use #ZylkerTravels or simply type in the name 'Zylker Travels' in their tweet. This feature lets you track all possible mentions since you'll be able to monitor conversations about your Brand across social channels
Related Articles
List Tools
Use List Key for API To access list management API methods, you need a mandatory parameter "listkey". The listkey represents the mailing list you're trying to access. This purpose of this key is to add contacts to a mailing list and is used to access ...
Mailing list management
List management is a macro level to deal with contacts and take actions on them at your convenience. This provides a detail view of contacts with respect to mailing lists. Create list Once you create your Zoho Campaigns account, you'll be redirected ...
Providing Multi-brand Customer Support
Your brand distinguishes the products or services you offer from those of others. As much as your brand you must be unique and consistent with your customer service. Multi-brand customer support in Zoho Desk allows you to distinguish the identity of ...
Adding One-on-One services
Super admins and admins can view and edit this information. Managers can only view this information. Staff members will not have access to this information. A one-on-one service refers to appointments for a fixed amount of time, such as an ...
How do I move contacts from one list to another list?
You can merge two mailing lists in order to move contacts. You need to select the source list and a target list to which you want to move the contacts. You can choose to either delete the source list or keep it with contacts in it. To move contacts ...