Zoho Meeting
Why can’t I find the recording of my meeting or webinar?
Automated recording uploads tend to fail when the size of the recording is considerably large. If you cannot find the recording of a session, please write to us at support@zohomeeting.com and we'll trigger a manual upload to our servers for you to ...
Why isn't the 'Give Control' feature working on my computer?
If you have upgraded your Mac OS with the Mojave update, you might face issues with using the Give Control feature. Even if you give keyboard and mouse controls to another participant, they will not be able to take control over your mouse and ...
Why do I see a black screen while I share my screen or application window using the Zoho Meeting desktop app?
You screen may appear black during screen sharing due to automatic switching of graphic cards such as the NVIDIA card. To fix this issue (in Windows OS), please follow these steps. 1. Go to the Windows Control Panel. 2. Under Appearance and ...
Common audio/video errors and solutions
Given below are some audio and video errors that occur in Chrome and Firefox browsers and solutions that will help you overcome them during online meetings and webinars. Track start error or Not Readable error This error occurs if audio and video are ...
How to fix audio issues in Mac OS Mojave and Windows 10?
Enabling microphone and camera in Mac If your computer runs on MacOS Mojave, you will need to provide access to your camera and microphone for audio/video transmission while using Zoho Meeting. Zoho Meeting will ask you permission to use your camera ...
How to enable audio, video, and screen sharing in Mac OS 10.15 Catalina?
If your Mac runs on OS version Catalina 10.15, you need to enable audio, video, and screen sharing permissions in your System Preferences before you conduct meetings and webinars using Zoho Meeting. Enabling microphone and camera in Mac Zoho Meeting ...
I'm unable to share an application window with my attendees. What's wrong?
You won't be able to share an application window if: You've minimized the application window. Please keep an application window open when you want to share it. You're trying to share the application from a browser other than Chrome. Application ...
Attendees see only the first slide of my presentation. What's wrong and how can I fix it?
Known browser issues currently exist for sharing MS Powerpoint and Apple Keynote presentations. Attendees only see the first slide of your presentation while you move to the following slides. You can overcome this in two ways: By enabling play mode ...
The 'Share' button seems disabled when I attempt to share my screen. What should I do?
If you use Google Chrome browser version 73, 75 or above, your screen may not get selected by default when you try to share it. Read more. You can overcome this problem and share your screen by clicking the thumbnail of the screen you want to share, ...
I am not able to join a meeting or webinar. How can I fix it?
If you are unable to join or start a meeting or webinar, it could be because you are unable to establish a connection with our servers. You can take the following steps to resolve this issue. Add *.zohomeeting.com domain to the exception list on your ...
Security and privacy in online sessions
Does Zoho Meeting share user information with third-party apps? Zoho Meeting was built entirely at Zoho, and does not use any third-party apps. Zoho Meeting also does not share any user information with any apps for commercial or advertising ...
Toll-free add-on: Benefits, availability, and cost
1. What is the toll-free add-on? The toll-free add-on of Zoho Meeting is a package that offers toll-free numbers for more than 55 countries around the world. With toll-free numbers, your clients, prospects, and customers can join your online meetings ...
Recording add-on: Availability and cost
1. Can I store my meeting and webinar recordings on the cloud? If you are in a paid edition of Zoho Meeting, you can store a fixed number of recordings on the cloud based on the plan you are in. Plan Storage Meeting 10 session recordings per host Any ...
How can I edit, reschedule, or cancel a meeting?
To edit or reschedule a meeting: Go to My Meetings and click Edit to the right of the meeting you want to change. Make the changes and click Save. The participants will receive an email notifying them about the changes. To cancel a meeting: Go to My ...
How does RSVP scheduling work?
The invitation emails sent to participants of a meeting will have a tab with three response options: Yes, Maybe, and No. Participants can click on any of these options and the presenter will receive an email update with the response given by each ...
CRM-Meeting Plus Plan
What is CRM-Meeting Plus? CRM-Meeting Plus is an add-on for Zoho CRM that allows users to host online meetings from their CRM account, using the Zoho Meeting integration. Learn how the integration works. Who can sign up for this add-on? CRM-Meeting ...
How can I share my screen from an iOS device during a meeting?
If you use iOS version 12 or above, you can enable screen sharing from your meeting window. 1. Open your webinar window and tap the Share screen icon in the top-left corner. 2. Tap Start Broadcast. 3. Tap anywhere on your screen to go back to your ...
What are the differences in joining meetings using the Zoho Meeting desktop app and the browser?
Joining a meeting through your browser is faster, simpler and smoother if you lessen the load on your browser and enable the necessary permissions for it to transmit audio and video. The Zoho Meeting desktop app is recommended for application ...
How can I change or cancel my subscription?
Follow the instructions below to buy Zoho Meeting plans, licenses, add-ons or downgrade your account. Purchase licenses and add-ons In your Zoho Meeting account, select Settings and click Subscription. Click Manage to edit your subscription. ...
How do I uninstall the Zoho Meeting desktop app?
If you want to stop using the Zoho Meeting desktop app, you can uninstall the app and clear all related files from your Mac or Windows desktop by following these steps. Uninstall from Mac Go to Applications > Zoho Meeting App Right click on the app ...
How many attendees can I have for a webinar or meeting during my 14-day free trial?
You can conduct meetings and webinars with up to 25 attendees (excluding the presenter) during your 14-day trial period with Zoho Meeting.
What if I've exhausted the recording storage space?
The number of recordings you can store online differs based on your subscription plan. If you've exhausted your recording storage space, you can purchase the recording add-on to store more recordings. Pricing of recording add-on Capacity 200 session ...
I can't find the video of my meeting or webinar in the recording.
Currently, only screen sharing and audio are captured in recordings. Video recording will be supported in an upcoming update.
How secure is Zoho Meeting?
Zoho Meeting is a secure space for hosting online meetings and confidential discussions. All transmissions are sent through SSL/128-bit AES encryption protocols, which is the industry standard security practice. This is the same standard used in ...
Does Zoho Meeting provide dial-in numbers for audio conferencing?
Yes. Zoho Meeting provides toll-based and toll-free numbers for most countries. Toll-based numbers Subscribers in the paid edition of Zoho Meeting can avail and use toll-based numbers. Local carrier charges will apply for both presenters and ...
What are local dial-in, toll-free, and premium toll numbers?
These are numbers that let you join online meetings and webinars through your phone. You can dial these numbers from your phone and connect to a webinar or a meeting on the go. However, they differ from each other in terms of payment and use, as ...
How is a webinar different from an online meeting?
While there are many similarities in the way meetings and webinars are conducted, they are meant to achieve different purposes. Online meetings An online meeting is for conducting discussions and collaborating over the web using audio, video, and ...
What are the system requirements for conducting an online meeting?
You will need a computer, a microphone and speakers for audio transmission, and a web camera to host a video meeting. You can also connect to audio using your phone. View software requirements on our system requirements page.
Online meeting integration with Zoho Bookings
Zoho Bookings is online booking software that helps small businesses manage appointments with customers and clients efficiently. With the online meeting integration of Zoho Meeting in Zoho Bookings, you can create and share booking links with your ...
Online meeting integration in Zoho Connect
The online meeting integration of Zoho Meeting in Zoho Connect lets you conduct online meetings with colleagues and groups in your organization, using audio, video, and screen sharing. You can also add external contacts like partners and clients to ...
Zoho Meeting for Gmail
Convert email conversations to real-time collaborative sessions with the Zoho Meeting add-on for Gmail. Open emails to start meetings instantly, add participants, schedule meetings with everyone included in an email, and launch upcoming meetings, all ...
Webinar integration in Zoho Campaigns
Engage your leads before and after webinars through email campaigns. Integrate your Zoho Meeting account with Zoho Campaigns to sync webinars created in Zoho Meeting with Zoho Campaigns. Promote webinars to your contacts lists using templates that ...
Instant meeting integration in Zoho Projects
The Zoho Meeting integration in Zoho Projects lets you conduct instant online meetings with your team members to collaborate on tasks related to a project. With this integration, you can invite participants and initiate meetings quickly ...
Schedule and host online meetings from Zoho Projects
Overview The Zoho Meeting integration in Zoho Projects lets you conduct online meetings with users in your organization as well as anyone outside your organization. Here's what you can do: Schedule online meetings from Zoho Projects Invite internal ...
Taking online meeting appointments through booking forms
Enable calendar booking for leads and customers Create booking links to let your leads book online appointments with you at their convenience. This way, your leads will be better prepared to learn from you and ask questions about the topics that ...
Online meeting integration in Zoho CRM
The online meeting integration of Zoho Meeting with Zoho CRM lets you hold online meetings with CRM leads and contacts, straight from your CRM. This helps you communicate better with your prospects and customers through audio, video, and screen ...
Webinar integration in Zoho CRM
Overview The webinar integration of Zoho Meeting in Zoho CRM enables users to organize webinars, invite leads and contacts, and also launch webinars right from their CRM account. With this integration, you can: Schedule webinars Invite leads and ...
Manage users
How-to: Add a user Click Settings on the left pane. Select the Manage Organization tab. In the Manage Users section, click Add user. Type the email address of the person. Select the meeting and webinar licenses for the user. Click Add. Remove a ...
Co-branding, camera, and notification settings
Co-branding with company name and logo Admins can have their company name and logo displayed on email headers and webinar registration forms by uploading them under Organization Settings in their Zoho Meeting account. Access Zoho Meeting To add or ...
General Settings
Change time zone Click Settings on the left pane. Select your time zone from the dropdown. Email reminders You can decide the time at which email reminders should be sent to participants of meetings and webinars. To set up email reminder time: ...
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