zoho survey
How do I translate my survey?
Translate your surveys into more than 40 languages. The auto-translation is supported by Google Translate. To translate a survey: Click Advanced Options on the upper-right side of the survey builder. Click Translate Survey. Select the language of ...
How do I assign scores to the responses I receive?
Once you're done creating your survey, you can set scores for your responses. The scoring feature in Zoho Survey helps weight the responses by assigning a numeric value to each survey response. It can also be used if you're making a quiz and you want ...
How do I merge tags from other applications to appear on Zoho Survey's reports?
You can merge tags from other applications so that they appear in your survey reports by using our integrations with Zoho CRM, Zoho Campaigns, or MailChimp. While distributing the survey with any campaign tool, custom variables can be defined as ...
How do I delete a custom variable?
To delete a custom variable: Click Advanced Options on the upper-right side of the survey builder. Click Custom Variable. Hover over the custom variable you want to delete and click .
How do I edit an existing custom variable?
To edit an existing custom variable: Click Advanced Options on the upper-right side of the survey builder. Click Custom Variable. Hover over the custom variable you want to edit and click . Edit the URL Parameter and Reports' Label boxes as needed. ...
How do I test a custom variable?
To test the custom variable: Copy the survey link from the Launch tab. Paste the URL in a new tab. Add ?email=<email address of the respondent or any other variable> to the URL. The survey will open and this email address will be recorded along with ...
How do I add a custom variable in my survey?
Using custom variables allows you to include information about a respondent in the survey without making the respondent answer those questions. In other words, it helps avoid asking for information that you already know. For example, imagine ...
Does Zoho Survey support RTL languages?
Yes, Zoho Survey supports right-to-left language format, to name a few — Arabic, Hebrew, Urdu, Persian, Yiddish. You can select the language to view the survey messages in Settings.
How do I delete a page logic?
To delete a page logic, hover over the page logic you want to delete and click Go to next page.
How do I view a logic I have added?
To view a logic you have added: In the survey builder, hover over the question you'd like to view the logic. Click the button and select Add Logic. You can also click at the bottom right end of the question to view the logic options you have ...
How do I edit a question logic?
To edit a question logic: In the survey builder, hover over the question you'd like to edit the logic. Click the button and select Add Logic. Click and make necessary changes. Click Save.
How do I change which questions appear based on a URL parameter or custom variable?
You need to add a custom variable logic to decide which questions appear based on a URL parameter or custom variable. To create a custom variable logic: Hover over Custom Variable logic and select the custom variable logic you'd like to use. ...
How do I disqualify some respondents from answering my survey?
You can set survey disqualification logic to identify respondents who fit your specific criteria. For example, if you want to find a few people who would like to adopt a puppy, ask a question to find out if they love pets. You can set a survey ...
How do I move a question logic?
To move a question logic: In the survey builder, hover over the question you'd like to move the logic. Click the button and click Add Logic. Hover over the one you want to move and use the drag and drop feature to move the logic where you want to ...
How do I delete a question logic?
To delete a question logic: In the survey builder, hover over the question you'd like to delete the logic. Click the button and select Add Logic. Hover over the one you want to delete and click . Click Save.
How do I add a question logic?
Use if and then logic in your questions to get focused and relevant responses. Let's say you ask your respondents to state their favorite online survey tool, but you actually want to find out what they think of Zoho Survey. First, add a multiple ...
How do I add a page logic?
Applying logic to a survey can help you define how your respondents will move through the questions. Using their answers, you can route them to a different page or hide irrelevant questions altogether. This helps shorten the survey for respondents ...
How do I change which questions appear to my respondents based on previous responses?
You can personalize your survey with the piping feature. Piping customizes questions based on variables you've added to previous questions and helps respondents feel more comfortable answering your survey. There are two ways to do this. The first is ...
How do I add a numeric question in my survey?
Numeric question type allows the survey respondents to type in numeric responses. To add a numeric question in my survey: Click Numeric in the question types listed on the left pane. You can also drag and drop the question type to the builder. Also, ...
How do I add multiple lines or text area question in my survey?
Multiple Lines question type allows your respondents to write long, open-ended answers in a text box. You can set the character limit and the text box size in the advanced options section. The maximum response size is limited to 5000 characters, ...
How do I add a single line question in my survey?
Single Line question type allows your respondents to type in a short text or a combination of text and numbers. You can set the character limit and the text box size while crafting the question. The maximum response size is limited to 255 characters, ...
How do I add a matrix dropdown question in my survey?
Matrix Dropdown question type helps the respondents to analyze various items with the same set of measurements by selecting from a list of choices. To add a matrix dropdown question in my survey: Click Matrix Dropdown in the question types listed on ...
How do I add a matrix star rating question in my survey?
Matrix Star Rating question type allows the respondent to use stars to rate many items in a single question. To add a matrix star rating question in my survey: Click Matrix Star Rating in the question types listed on the left pane. You can also drag ...
How do I add a weighted choice matrix question in my survey?
Weighted Choice Matrix Rating Scale question type allows the respondent to rate multiple items in a single question. There are two types of rating scales: Likert Scale - The likert scale allows the respondent to give a rating on a scale from 0 to ...
How do I add a likert scale matrix question in my survey?
Likert Scale Matrix Rating Scale question type allows the respondent to rate multiple items in a single question. There are two types of rating scales: Likert Scale - The likert scale allows the respondent to give a rating on a scale from 0 to 10. ...
How do I add a matrix choice (many answers) question in my survey?
Matrix Choice (Many Answers) question type appears as a grid with multiple items having the same answer choices, and the respondents can select more than one answer for each item. To add a matrix choice (many answers) question in my survey: ...
How do I add a matrix choice (one answer) question in my survey?
Matrix Choice (One Answer) question type appears like a grid with multiple items having the same answer choices. The respondents can only select a single answer for each item. To add a matrix choice (one answer) question in my survey: Click Matrix ...
How do I add a ranking question in my survey?
Ranking question is similar to rating scale, but it also helps respondents to rank their choices in their order of preference. To add a ranking question in my survey: Click Ranking in the question types listed on the left pane. You can also drag and ...
How do I add a slider scale question in my survey?
Slider Scale question type is more interactive and enables the respondents to provide accurate values in their survey responses. To add a slider scale question in my survey: Click Slider Scale in the question types listed on the left pane. You can ...
How do I randomize the options in my question?
Randomization allows you to randomize the answer choices and is available for all question types. This prevents people from selecting a choice purely from memory and will result in a more accurate survey. To randomize the answer options: Click the ...
How do I make a question mandatory?
To mark a question as mandatory, select the Make this question mandatory checkbox. If you want to edit the default error message that displays on skipping a mandatory question, you can remove the message or make necessary edits in the Error ...
How do I add an 'Other' field to a question?
If you want to add an Other Choice field along with your answer choices, select Add 'Other' field. If you want to make changes to the default Field label text that displays, edit the content in the text box.
How do I prepopulate or autofill the answer to a question?
The auto-fill or prepopulate answer feature allows you to prepopulate single variable survey responses automatically before sending it to respondents. To prepopulate answers for a known respondent, select Prepopulate answer.
How do I make choices exclusive of one another?
Select Mark choices as exclusive and select the option(s) you want to make exclusive. This action restricts the respondent from picking another answer choice if they have already picked any of the options you have marked as exclusive.
How do I change the question type of a question?
You can change the question type by clicking the dropdown next to the question type in the question editor. However, the choices for change are related to the question type you have selected. For example, if you selected a multiple choice question ...
How do I personalize a question based on custom variables, URL parameters, or answers to previous questions?
If you want to pipe in custom variables or variables from previous questions and customize the follow up questions, click the arrow next to Insert Variable right above the Question box, and select the variable you want to use from the list. Read more ...
How do I change the alignment of the text in a question?
To change the alignment of the text in a question: Click a question (except Full Name and Contact Information). Click the paragraph icon to align the text the way you want. You can align it to the left, right, center, and also justify. You can ...
What can I do with the rich text editor? And, how do I clear a question of all formatting?
All the rich text editors now let you add attributes to the text and images in the question as well as clear the formatting. Also, to help stay within the character limit, you can now see the number of characters left in the editor box.
How do I include bullets and numbering in a question?
Bullets and numbering have been added to all message boxes that support the rich text editor. This includes all question types except full name and contact information, email messages, custom survey end page, disqualification page, closed survey ...
How do I add images in a question?
You can insert images in your question using the rich text editor. To insert an image in your question: Click a question type (except Full Name and Contact Information). Click to insert an image in the survey question. From image gallery - You can ...
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